Legal
At 99pk, your privacy is treated as a genuine obligation — not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your own information as a user of the 99pk platform.
Data Protection Principles
Six key principles guide how 99pk handles personal data. These are not aspirational — they are operational standards applied to every data processing activity on the Platform.
We collect and process personal data only where we have a valid legal basis — your consent, a contractual obligation, a legal requirement or a legitimate interest that does not override your rights.
Data collected for one purpose is not repurposed for an unrelated purpose without your knowledge. We tell you upfront why we need your information and we stick to that.
We only collect the data that is genuinely necessary to provide our services, complete KYC verification and comply with legal obligations. We do not collect data speculatively.
We take reasonable steps to ensure the data we hold is accurate and up to date. You can request corrections to any inaccurate personal data through our support team at any time.
Personal data is not held indefinitely. We apply retention periods appropriate to each data category and delete or anonymise data once it is no longer needed for its stated purpose.
Technical and organisational measures — including SSL encryption, access controls and regular security reviews — protect your personal data against unauthorised access, loss or disclosure.
This Privacy Policy ("Policy") describes how 99pk ("we", "us", "our", "the Platform"), the operator of the website located at https://99pk.cam, collects, processes, stores, shares and protects the personal data of individuals ("User", "you", "your") who access or use the Platform.
99pk is an English-language online betting and live casino information platform designed for Pakistani users. We take data protection seriously and are committed to handling your personal information responsibly and transparently at all times.
By registering an account, using the Platform or providing any personal information to us, you acknowledge that you have read and understood this Policy and that you agree to the data processing practices described herein. If you do not agree with any aspect of this Policy, please discontinue use of the Platform.
Note for Pakistani Users: Pakistan's data protection landscape continues to evolve, including the Personal Data Protection Bill. While this Policy is not written under Pakistani law, we are committed to applying data protection standards that respect user privacy. Users should note that local data protection laws may apply to them. This Policy is informational context only — not legal advice.
The following definitions apply throughout this Policy:
The operator of the 99pk Platform acts as Data Controller for all personal data collected through the Platform. As Data Controller, we are responsible for determining how and why your personal data is processed and for ensuring that processing activities comply with applicable data protection obligations.
For all privacy-related enquiries, data subject requests, or concerns about how your personal data is handled, please contact us using the details provided in Section 17 of this Policy.
✓ Accountability: As Data Controller, we maintain records of processing activities, apply appropriate security measures, conduct due diligence on third-party processors and respond to data subject requests within the timeframes set out in this Policy.
The categories of personal data we collect depend on how you interact with the Platform. We collect data through registration, account use, KYC verification, payment processing and your general navigation of the Platform.
Collected when you register for a 99pk account. This data is required to create and maintain your account and forms the basis of our contractual relationship with you.
Collected to complete identity verification, confirm minimum age requirements, prevent fraud and comply with anti-money laundering (AML) obligations. This data is submitted exclusively through our secure HTTPS verification flow. For Pakistani users, a valid CNIC or passport is typically the primary identity document.
Collected to process deposits and withdrawals, apply AML monitoring and generate financial records. Full payment card or account details are handled by our authorised payment processing partners — we do not store full card numbers or banking credentials on Platform servers.
Collected automatically when you access the Platform. Used to deliver a functional experience, detect fraud, maintain security and improve the Platform. Approximate geolocation is derived from IP address — we do not collect precise GPS location data without your explicit consent.
Collected as part of operating the betting and casino services. Also used to monitor for problem gambling indicators and to apply responsible gambling tools and limits where triggered.
Collected when you contact our support team. Retained for quality assurance, dispute resolution and legal record-keeping purposes.
We rely on the following legal bases for processing your personal data, depending on the type of data and the specific processing activity:
We use the personal data we collect for the following specific purposes:
✓ No Data Selling: 99pk does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. Data sharing with third parties occurs only as described in Section 7 of this Policy.
We may share your personal data with the following categories of third parties, strictly for the purposes described and subject to appropriate contractual protections:
To process deposits and withdrawals, we share transaction-related data with authorised payment processors. For Pakistani users, this may involve payment infrastructure references including bank transfer systems, e-wallet processors and mobile payment gateway intermediaries. Payment providers — including those associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — are referenced here as familiar Pakistani payment infrastructure context only. None of them endorse or are affiliated with gambling services on 99pk.
To complete identity verification, we may share document images and identity data with specialist KYC and identity verification service providers operating under strict data processing agreements. These providers process data solely for verification purposes and are not permitted to use it for any other purpose.
Third-party casino game and sports data providers may receive usage data necessary to deliver games, live streams and betting markets. Data shared is limited to session and game event data required for game operation and fairness verification.
We may disclose personal data to law enforcement, regulatory authorities, courts or other public authorities where required by applicable law, court order, licensing obligation or where we reasonably believe disclosure is necessary to prevent fraud, money laundering or harm.
In the event of a merger, acquisition, restructuring or sale of all or part of the Platform's assets, personal data may be transferred to successor entities, subject to the same data protection standards described in this Policy.
⚠️ Third-Party Responsibility: While we conduct due diligence on third-party processors and require contractual data protection commitments, we cannot be held responsible for the independent privacy practices of unaffiliated third parties that you may interact with outside the Platform.
As an online platform serving Pakistani users from an international operational base, your personal data may be transferred to and processed in countries outside Pakistan. These countries may have data protection laws that differ from those applicable in Pakistan.
Where such transfers occur, we take appropriate steps to ensure an adequate level of protection for your personal data, including relying on:
If you have questions about the safeguards applied to international data transfers, please contact us using the details in Section 17.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, subject to longer retention where required by legal, regulatory or licensing obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
99pk uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain session security and collect usage analytics. The following types of cookies may be placed on your device:
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Required for the Platform to function. Cannot be disabled. | Contractual / Legitimate Interest |
| Functional | Remembering your language, currency (PKR) and display preferences across sessions. | Legitimate Interest |
| Analytics | Collecting aggregate usage statistics — pages visited, session duration, device type — to improve Platform performance and content. | Consent |
| Responsible Gambling | Tracking session duration and activity patterns to trigger responsible gambling prompts and enforce session limits. | Legitimate Interest |
You can manage non-essential cookies through your browser settings. Disabling strictly necessary cookies will affect the Platform's ability to function correctly. Further cookie management instructions are available in your account settings or by contacting support.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:
⚠️ Your Responsibility: No platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately if you suspect unauthorised access to your account. Never share your password, and never access your account through public or unsecured Wi-Fi networks without a trusted VPN.
Subject to applicable law and any overriding legal obligations we may have (such as AML record-keeping requirements), you have the following rights in relation to your personal data held by 99pk:
Request a copy of the personal data we hold about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you without undue delay.
Request deletion of your personal data where it is no longer necessary, where consent is withdrawn, or where processing was unlawful — subject to overriding legal retention obligations.
Request that we restrict processing of your data in certain circumstances — for example, while accuracy is being contested or where processing is unlawful but you prefer restriction over erasure.
Request a copy of data you provided to us in a structured, machine-readable format, where processing is based on consent or contract and is carried out by automated means.
Object to processing based on legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease processing immediately.
To exercise any of these rights, submit a written request to the contact details in Section 17. We will respond within 30 days. Identity verification may be required before we process your request to protect against fraudulent or unauthorised access to personal data.
The 99pk Platform is strictly for adults aged 18 and above — or the higher minimum required by the operator's applicable license jurisdiction. We do not knowingly collect personal data from individuals below the minimum age requirement.
If we discover or have reasonable grounds to believe that personal data has been collected from a minor, we will suspend the relevant account, conduct an investigation and delete or quarantine the associated personal data pending review. Any funds deposited by a minor will be returned to the depositing payment method following verification of the depositor's identity.
If you believe a minor has registered on the Platform, please contact us immediately using the details in Section 17.
⚠️ Age & Pakistani Law: Being 18 years of age does not make gambling lawful in Pakistan. Pakistan's Prevention of Gambling Act, 1977, and other applicable laws may restrict participation in gambling activities regardless of age. Users must understand and comply with applicable local law. This Policy does not constitute legal advice.
Financial transactions on the Platform are processed through authorised third-party payment service providers. When you make a deposit or request a withdrawal, relevant transaction data is shared with our payment processors to facilitate the transaction.
For Pakistani users, payment infrastructure context may include references to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah as familiar Pakistani payment systems. These providers are referenced as context only — they do not endorse, permit or are affiliated with gambling on 99pk. Method availability is subject to provider rules, regulatory requirements and operator cashier settings at the time of the transaction.
We do not store full payment card numbers, complete mobile wallet credentials, or bank account login details on Platform servers. Payment processors maintain their own privacy policies governing how they handle financial data, which are separate from this Policy.
All financial records are retained in accordance with the retention periods set out in Section 9 to meet AML and financial record-keeping obligations.
We may send you promotional communications — including bonus offers, game promotions, PSL T20 betting alerts and other marketing content — by email, SMS or in-platform notification, but only where you have given your explicit consent to receive such communications.
You may withdraw consent to marketing communications at any time by:
Opting out of marketing does not affect service-related communications — we will continue to send essential account notifications, security alerts and legally required notices regardless of marketing preferences.
We do not share your personal data with third parties for their own independent marketing purposes. Any marketing you receive from 99pk originates from the Platform itself and is subject to the consent and opt-out rights described above.
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements or Platform features. The "Last Updated" date at the top of this page will be updated whenever material changes are made.
Where amendments are material — meaning they meaningfully affect your rights or how your data is processed — we will notify you in advance via email to your registered address or via a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We recommend reviewing this Policy periodically. Earlier versions of this Policy may be requested from our support team for reference.
For any questions, concerns or requests relating to this Privacy Policy or your personal data, please contact the 99pk data team through the following channel:
Submit all data subject requests, privacy concerns and policy queries to:
[email protected]
Plain text address — not a clickable link. Copy and paste into your email client. Include "Privacy Request" in the subject line for faster routing.
We aim to acknowledge all privacy-related requests within 72 hours and to provide a substantive response within 30 calendar days. Where requests are complex or numerous, we may extend this period by up to an additional 60 days, in which case we will notify you of the extension and the reason for it.
If you are dissatisfied with how we have handled your personal data or responded to a data subject request, you have the right to lodge a complaint with the relevant data protection supervisory authority in the operator's applicable jurisdiction. Details of the relevant authority are available on request from our support team. Lodging a complaint does not affect your right to pursue other remedies.
Stay Informed
This Privacy Policy works alongside our Terms & Conditions, Responsible Gambling guidelines and FAQ. We encourage every 99pk user to be fully informed before using the Platform.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Please play responsibly.